“The day was incredibly cold. We were accomodated in a Mercedes sprinter which was very nice. We stopped at Starbucks for bathroom break and breakfast. The drive was more like four hours no traffic. Our tour guide Howard was energetic and fun. The baths were fine. This is where I take ownership. We lost our…”

“Provider had changed the meeting place and completely forgot about me. I received no message before the tour started, drove to the designated meeting point and waited 30 minutes in vain. Provider did not respond to mails, did not provide a phone number. First Viator gave me his phone number without taking action on his…”